Guarantee, Shipping and Returns

Guarantee

My bracelets are made in my home studio for every customer. They are not made outside the US. 

  

I use durable elastic and wire. However, accidents happen. Free repair if cord, clasp or finding breaks or comes off due to construction problems within 3 months. Repairs after 3 months will cost a small fee.

  

The pieces with plated metal alloy may tarnish over time and the finish will eventually wear. It all depends on the care they are given. Occasional, gentle cleaning with a polishing cloth will also help keep tarnish away. 


❤ If exposed to damaging elements like water, sweat, lotion, soap, shampoo, perfume, hairspray, etc., the plating may turn colors and the elastic may break.Refunds will not be given on plated items that have been used, damaged, and/or tarnished over time, as that is the natural process for plated items.

  

Warning: Small Beads/Charms. Choking Hazard – NOT for young children. 

Shipping

FREE SHIPPING ON ALL ORDERS!!


The time needed to prepare an order for shipping varies.  Purchases are ready for shipment in 1-3 days.

Returns

I want 100% satisfied customers, and that is why I offer a ‘30-Day Satisfaction Guarantee’ on all the bracelets purchased at www.4wardesignsbyria.com. You have 30 calendar days (starting from the day you receive the item) to return the bracelet(s). For a refund, we accept 4Ward Designs by Ria bracelets with the original pouch, and the bracelet(s) must not show any signs of usage. When the package is received, a refund will be issued (minus $10 restocking fee per bracelet). Your refund will be credited to the same payment method you used to make the purchase.
 

Please send an email to 4warddesignsbyria@gmail.com regarding your refund, stating your order number and the reason for returning the bracelet(s).